Shipping policy

SHIPPING POLICY

At VAASA, we take care to ensure your fragrances are packed securely and delivered safely to you.

SHIPPING LOCATIONS

We currently ship orders within India only.

Delivery availability may vary depending on the destination, courier serviceability and any restrictions applicable to fragrance products.

ORDER PROCESSING

Orders are generally processed within 1 business day after successful order confirmation and payment.

Once your order has been dispatched, you will receive available tracking information through the contact details provided with your order.

Orders placed on weekends, public holidays or during high-volume periods may require additional processing time.

DELIVERY TIME

Estimated delivery time is generally 4–7 business days, including order processing and courier transit time.

Delivery times may vary depending on your location, courier partner and service availability.

Any delivery timeframe provided is an estimate and may be affected by circumstances beyond our control, including courier delays, weather conditions, public holidays or other logistical disruptions.

Because perfumes may contain alcohol, certain courier or transportation restrictions can also affect delivery to some locations.

SHIPPING CHARGES

For orders within India:

  • Orders below ₹1,000: ₹60 Standard Delivery
  • Orders of ₹1,000 or more: Free Delivery

The applicable shipping option will be displayed during checkout before you complete your purchase.

ORDER TRACKING

Where tracking is available, tracking details will be shared after your order has been dispatched.

Please allow some time for the courier tracking system to update after dispatch.

INCORRECT OR INCOMPLETE ADDRESS

Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact number.

If you notice an error in your shipping information, please contact us as soon as possible.

Once an order has been dispatched, we may not be able to change the delivery address.

FAILED DELIVERY

If delivery cannot be completed because of an incorrect address, unavailable recipient, repeated unsuccessful delivery attempts or another customer-related reason, the parcel may be returned to us.

Any re-shipping arrangements will be handled after the returned parcel has been received and reviewed by our team.

DAMAGED OR INCORRECT ORDERS

If your parcel arrives damaged, leaking, or contains an incorrect product, please contact us as soon as possible after delivery.

Please provide:

  • Your order number
  • Clear photographs of the outer packaging
  • Clear photographs or video of the product and any damage

Our team will review the issue and assist you in accordance with our Return & Refund Policy.

DELIVERY DELAYS

Although we work with delivery partners to provide a smooth experience, VAASA cannot guarantee an exact delivery date once an order has been handed over to the courier.

We will assist wherever possible if your shipment experiences an unusual delay.

CONTACT US

For questions regarding shipping or your order, contact:

VAASA Perfume
Phone: +91 73970 91847
Email: vaasaperfume@gmail.com